Accessibility
At װʿ, we strive to meet or exceed customer expectations.... always.
This includes meeting the needs of our customers who have a disability. We are committed to ensuring the dignity and independence of persons with disabilities. All persons, whether a person’s disability is apparent or not, will be treated with courtesy, made to feel welcome and have their need for accommodation respected whenever they interact with װʿ and its employees.
װʿ has an Accessibility for Persons with Disabilities Policy. The objectives of the Policy are to:
- Promote and maintain an environment that enables the participation of persons with disabilities whether as clients, customers, business partners or employees
- Educate װʿ employees about the importance of facilitating access for persons with disabilities and about the provisions of װʿ’s Accessibility Policy
- Ensure װʿ is in compliance with applicable legislation, regulations and standards in relation to persons with disabilities
In accordance with the װʿ Accessibility for Persons with Disability Policy, feedback about the effectiveness of װʿ’s services to people with disabilities is welcomed. Please to send us your feedback or to here to view our complete accessibility policy.
Where feedback involves a complaint, efforts will be made to address the matter immediately, however, in all cases, complaints will be responded to within 30 days. Please click here to access our Customer Complaint Resolution Process.
to review our multi-year accessibility plan.
װʿ is committed to inclusivity and providing accessible information and communications. If you require an accessible communication format or support to use this site, or if you have any feedback on how we can make this site more accessible for persons with disabilities, please or contact marketing@greenshield.ca.